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Timing, Set Up, and Tear Down
Q. Do we need to account for setup/break down in our contracted time period?
A. Yes, from the moment you or any of your vendors step foot on Texas Discovery Gardens property your contracted time begins. Please note that on average it takes two (2) hours for setup and one (1) hour for break down.
Q. Is setup and break down included in the rental of tables and chairs?
A. No, setup/breakdown is not included in the rental of our equipment. This is usually done by your caterer or a third party vendor like James Johnson, whom most of my clients contract with for setup/breakdown/cleanup services. James can be reached at 469.767.4398.
Vendor Equipment and Supplies Drop Off and Pick Up
Q. Is it okay if my vendors drop off items for my event before the scheduled contract time?
A. Unfortunately, we have several events that take place at TDG throughout the day and cannot allow any items for to be dropped off before your contracted time period. Any items that come before that time will start your contracted time period and will be assessed a fee of $200.00 per hour for additional time used.
Q. Can my vendors pick up their equipment on the following business day or do they have to pick it up on the day/night of the event?
A. All equipment, decorations, linens, etc. must be picked up by the end of your contracted event rental time. TDG does not store any equipment left behind. TDG will impose a $200.00 per hour storage fee for any equipment that is left on our property past your approved contracted rental period. This fee will be deducted from your damage deposit.
Security
Q. Is security required at my event?
A. Yes, one (1) officer per every 200 guests is required. You can reserve security through TDG at a rate of $40.00 per hour per officer or you can contact TDG’s approved security vendor Platinum Security at 214.365.9499.
Catering and Alcohol Services
Q. Do we have to use one of your approved caterers?
A. Although it is preferred, you may use an outside caterer for an additional fee of $250. Please note: The caterer you use must be licensed and meet our insurance requirements.
Q. Can we bring in our own alcohol?
A. Yes, you can supply your own alcohol; however, it must be served by a TABC certified server. Please note that if you are interested in doing a cash bar, you must have a seller’s permit to do so. Please contact the TABC for detailed information at 214.678.4000.
Inclement Weather and Tenting
Q. What happens if it rains and I have scheduled an outside wedding?
A. In the event that there is inclement weather or you suspect inclement weather on the day of your event, we suggest that you book the Grand Hall for backup or have a backup plan. TDG does not give refunds due to inclement weather.
Q. Can we have a tent setup in the Gardens?
A. Yes, tent setup is allowed with a few provisions: No staking of the grass or ground is allowed. If a tent is brought in, you can use sandbags or water barrels depending on the location of the proposed tent. Please advise Event Coordinator of any plans to use a tent for specific information.
Garden Visitors and Other Garden Events
Q. Will the general public be allowed into the Gardens while my event is taking place?
A. Texas Discovery Gardens is a public facility. If your event is scheduled during regular business hours there is a possibility the general public will be touring the property. Please check with the Event Coordinator to discuss TDG’s operating hours.
Q. Will another event be taking place at the same time as my event?
A. It is not likely that we will have two events taking place at the same time; however, it is possible. In the event that there are two events taking place at the same time we will do everything in our power to keep the events separate as not to interfere with each other.
Bride and Groom Send Off
Q. What can we use for our send off? Are sparklers ok?
A. We allow birdseed and bubbles only for your send off from the Gardens. Sparklers are not allowed in the Gardens or anywhere around its premises due to fire hazards.
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